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Our Privacy Policy
At CTRL Commerce, we are fully committed to ensuring that your data is protected and your privacy is respected.
CTRL Commerce ("CTRL Commerce", "we" or "us") is responsible for the personal data collected on this site www.ctrl-commerce.com ("site") and is the controller of that data. We are a company registered in the United Kingdom with company number 14493495 and a registered office at Unit 4, Perrywood Business Park, Honeycrock Lane, Redhill, RH1 5DZ. We have a Data Protection Officer, who you can contact using the details set out at the end of this policy.
What is this policy for?
This policy will inform you about what personal data we collect through this site as well as your other interactions with us. It will tell you why we collect your data, how we use it, who we share it with, and what rights you have in relation to it. Nothing in this privacy policy shall limit your legal rights in relation to your personal data.
It is important that you read this policy together with any other privacy notice or fair processing notice we may provide at the point of collecting or processing your personal data. This policy supplements those notices and is not intended to override them. However, it does supersede earlier versions of this policy.
This site includes links to websites which may allow third parties to collect or share your personal data. We cannot control their use of your data and are not responsible for it. Those third parties will have their own privacy policies, and we encourage you to read them before sharing any of your personal data with them.
What data do we collect about you?
Personal data includes any information about an individual from which that person can be identified. This does not include data where the individual's identity has been removed, such as statistical data about the use of our site. We may collect, use, store, and transfer the following types of personal data:
- Contact: Name, email addresses, postal addresses, phone numbers, and other details you provide when you contact us or submit a form.
- Profile: Your preferences, interests, feedback, survey responses, and other data you provide when engaging with our site.
- Technical: IP address, operating system and platform, browser type and version, time zone setting, location data, device cookie and identification, and other identifying information required for your device to communicate with our site.
- Marketing and Communications: Your preferences for receiving marketing communications and your communication preferences.
We do not intend to collect any 'special categories of personal data' (i.e., information about your race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic or biometric data).
How is your personal data collected?
We collect your personal data through a number of sources. For example:
- You may give us your personal data directly when you: submit information to us through our site (e.g., by filling in forms); when you order goods or services from us; when you correspond with us by post, phone, email, or otherwise; contact us by social media; request information from us; subscribe to any publications that we offer; request marketing to be sent to you; enter a competition, promotion, or survey or provide feedback.
- We may also get the following data about you from third parties: providers of payment services.
- We may get the following data about you from publicly available sources: such as Companies House, the Electoral Register, and the Bankruptcy or Insolvency Register.
- We may automatically collect data from or about you or your device, including technical data about your device and browsing, and profile data collected using cookies, online identifiers, or other similar technologies. Please see our cookie policy for more information.
How do we use your personal data?
We will only use your information where we have a lawful basis to do so. Below we have set out how we plan to use the personal data we hold about you and explained the lawful basis for each: