One Platform
One Customer View
Total Control
Unify your teams, tools and customer journey without enterprise complexity.
As a Wholesale Distributor or Merchant, your business depends on delivering smooth, consistent, and customer-focused experiences across every channel. But when systems are fragmented, your teams operate in silos and your customers feel it.
We built our CTRL Commerce platform to change that. With enterprise-grade capabilities, you get one powerful system for managing your entire customer journey, from marketing and eCommerce to service and operations. There are no silos, no duplicated effort, just total clarity and better business outcomes.
90+
Net Promotor Score through multichannel CRM
+9%
Increase in Average Order Size
+3%
Increase in Gross Margin
13%
Time saving through operational efficiency
+12%
Customer retention uplift through predictive contact strategies
Benefits
One System for Every Customer Touchpoint
Operations, Marketing, Sales and eCommerce are integrated into a single, user-friendly platform. This offers one source of truth, eliminating the need to manage disconnected tools and providing a seamless flow from first contact to final invoice.
Eliminate Data Silos and Duplicate Work
With a unified customer record across all departments, you reduce errors, save time and make smarter decisions. Everyone sees the same customer story and acts on the same truth.
Improve Customer Experience
Disjointed systems can create disjointed service. With full visibility across the customer journey, your team can deliver faster responses, more personalised service and a seamless experience that keeps customers coming back.
One Provider, One Contract, Zero Hassle
Stop managing multiple IT vendors, logins and integration points. We offer everything you need under one roof with faster onboarding, simpler training and one team to support you every step of the way.
Enterprise Technology at SMB Prices
Get the power of large business systems without the complexity or cost. Our platform delivers advanced functionality built specifically for B2B workflows.
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2025
| CTRL Commerce